Meals
For learners needing accommodation, breakfast and evening meals are included. DAF will provide lunch whilst at the training centre.
Grievance procedure
Learners are encouraged, on their induction, to raise any workplace grievance with their employer. If necessary they can speak to the DAF Apprenticeship Programme Contract Manager, the Chief Executive of Skillnet or, ultimately, the Business Services Manager of DAF Trucks. Any grievance from employers regarding our service should be directed to the Contract Manager on 01923 216 171
Equipment and clothing
Whilst at the training centre, DAF will provide the necessary tools and equipment along with exclusive clothing which must be worn whilst attending college. Black trousers and shoes must also be worn. Your son or daughter should bring their own pens, paper and drawing equipment.
When training takes place in the workshop it is vital that overalls and safety boots are worn. Overalls will be provided by the dealer but your son or daughter must bring their own safety boots. Failure to wear appropriate safety clothing will result in your son or daughter being unable to train in the workshop.
Workplace learner reviews
Skillnet Assessors will visit all Apprentices in their workplace every six to eight weeks. The purpose of the visit is to track progress, engage the learner and his/her supervisor in a review process, set an action plan for the period before the next review and identify any additional support needs. This visit is an essential part of the training and Skillnet uses a number of assessment and progression methods to ensure the link between ‘off the job’ training and workplace learning is strong, thereby ensuring everyone benefits from the course. Skillnet Assessors will visit all Apprentices in their workplace every six to eight weeks. The purpose of the visit is to track progress, engage the learner and his/her supervisor in a review process, set an action plan for the period before the next review and identify any additional support needs. This visit is an essential part of the training and Skillnet uses a number of assessment and progression methods to ensure >the link between ‘off the job’ training and workplace learning is strong, thereby ensuring everyone benefits from the course.
Insurance
Apprentices are covered by Employer Liability Insurance. A copy of this insurance certificate should be displayed at the dealership where the Apprentice is working.
Terms and conditions
Terms and conditions should be set out for an employee within eight weeks of starting work. This applies to all Apprentices. It is vital for all involved that terms and conditions are clearly laid out to avoid confusion and misunderstanding. It is recommended that your son or daughter takes time out to discuss these with their supervisor at the dealer to ensure a thorough understanding of their employer’s expectations.
Wages
Your son or daughter has full employment status; this means they will be paid by the DAF dealership they are working for. As a member of staff they must work under the conditions laid down by the company. The dealer has agreed that they should follow a training programme and will release them to attend ‘off the job’ training at the DAF Centre of Learning.
With the significant investment being made in developing an Apprentice they have the expectation that your son or daughter will make full use of their training time.
Equal opportunities
Skillnet ensures recruitment and selection is a fair and open process and that treatment of all learners is the same. At the recruitment stage, Skillnet collates information from applicants so that we can monitor the effectiveness of our equality and diversity policy. This allows us to identify trends and ensure under-represented groups are able to access the application process. In supplying applicants to companies for interview, Skillnet always aim to put forward the most suitable person/ persons for the position offered, in terms of skills, abilities and potential. All learners are questioned during the review process about harassment or bullying issues. All complaints and grievances are investigated through Skillnet’s Customer Complaints and Appeals Procedure.
Hours of work/holidays
The Department for Business, Innovation & Skills produces a booklet outlining all the conditions of the working time regulations. Further information can be obtained via their website www.gov.uk/bis. Or by telephoning 020 7215 5000.
The regulations apply to most workers aged 16 and over and affect all learners on the DAF Apprenticeship Programme.
Attendance Reporting
The employer is responsible for maintaining accurate attendance records as evidence of the learner’s attendance at work. This recording system may be audited under requirements set by the Government. The college will keep records of attendance whilst the Apprentice is on ‘off the job’ training; any instances of lateness or non-attendance will be reported to the DAF dealership.
Sickness
As an employee, the Apprentice is subject to whatever arrangements the DAF dealership has for notification and payment for sickness.
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